Privacy Policy:

Last Updated: January 6, 2025

At Urbana Closet, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (urbanacloset.com) or use our services. By accessing or using our platform, you agree to the practices described in this policy.

• Information We Collect

  We may collect personal information from you when you interact with our website or services. This may include, but is not limited to:

  • Personal Identification Information: Name, email address, phone number, billing/shipping addresses, and payment details.
  • Non-Personal Identification Information: Browser type, IP address, ISP, referring/exit pages, date/time stamps, and site usage data.
• How We Use Your Information

  We use the information we collect for purposes such as:

  • Processing orders and managing your purchases.
  • Enhancing your user experience on our website.
  • Providing customer support and responding to inquiries.
  • Sending you promotional offers, newsletters, and updates (you may opt out at any time).
  • Analyzing website performance and user behavior to improve our services.
• How We Protect Your Information

  We implement various security measures, including encryption and secure servers, to safeguard your personal information. However, please note that no online transmission or storage method is 100% secure.

• Sharing Your Information

  We do not sell or trade your personal information. We may share your information with trusted third parties, including:

  • Service Providers: Payment processors, shipping partners, and IT service providers.
  • Legal Compliance: When required by law or to protect the rights and safety of Urbana Closet and its users.
• Cookies and Tracking Technologies

  Our website uses cookies to improve functionality and user experience. You can manage your cookie preferences through your browser settings.

• Third-Party Websites

  Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

• Your Rights

  You have the right to:

  • Access your personal information.
  • Request corrections to inaccurate information.
  • Request deletion of your personal information (subject to legal requirements).
  • Withdraw your consent for data processing.
• Children's Privacy

  Our services are not intended for individuals under 18 years of age. If we learn that we have collected information from a minor, we will take steps to delete it.

• Changes to This Privacy Policy

  Urbana Closet reserves the right to modify this Privacy Policy at any time. Significant changes will be communicated via email or through a notice on our website.

• Contact Us

  We’d love to hear from you! For questions, feedback, or assistance, reach out through any of the following channels:

  Email: fashion@urbanacloset.com

  Phone: +91 9819246034

  WhatsApp: +91 9819246034

  Address:

  Office No - 243, Satra Plaza, Sector -19D, Palm Beach Road, Vashi, Navi Mumbai,
  Maharashtra, India.

  Follow Us on Social Media:

  Stay updated on our latest collections by following us on:

  • Instagram: urbanacloset.official
  • Facebook: Urbana Closets
  • LinkedIn: Urbana Closets

  We strive to respond to inquiries within 24 hours. Thank you for choosing Urbana Closet!